Contact information
We love hearing from our customers! Whether you have a question about product specifications, order tracking, shipping statuses, or return steps, our dedicated customer support team is always ready to provide you with fast, expert assistance.
Please feel free to reach out to us using any of the official corporate channels below. We aim to respond to all written inquiries within 24 business hours.
Corporate & Support Details
- Store Brand Name: Velmone
- Legal Entity Name: SELMAN PTY LTD
- Australian Company Number (ACN): 697 275 577
- Customer Service Email: info@velmone.shop
- Customer Service Phone: +61 480 773 492
- Registered Corporate Address: 225 Wendouree Pde, Lake Wendouree, VIC 3350, Australia
Customer Support Hours
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed (Inquiries sent over the weekend will be handled sequentially on Monday morning).